ChatGPT has received a lot of attention since its release as it can solve so many problems for people in a wide range of fields, from research to development.
What is ChatGPT?
ChatGPT is a language model developed by OpenAI, trained to generate human-like text based on a given prompt.
There’s a lot you can use ChatGPT for, including:
- Answering questions
- Summarizing bodies of text
- Writing and debugging code
- Language translation
- Writing speeches and stories
And these are just the tip of the iceberg, what it can achieve comes down to your imagination.
But we’re interested specifically in how you can use ChatGPT to write survey questions.
How to use ChatGPT to write survey questions
To generate survey question ideas with ChatGPT, all you need to do is provide a prompt with the topic of the survey and the purpose of the questions.
Your prompt can be as simple or in-depth as you’d like, and you can also define the number of questions for it to write for you.
For example, if your survey is measuring customer satisfaction with a product, the prompt could be “Write 5 survey questions to measure customer satisfaction with our new product.”
It will generate a list of well-written, relevant survey questions based on your prompt.
Prompt: “write 5 customer satisfaction survey questions”
ChatGPT output:
1. How satisfied are you with the overall performance of our new product?
2. How likely are you to recommend our new product to a friend or colleague?
3. How does our new product compare to similar products you have used in the past?
4. Were there any features or functions of our new product that you found particularly useful or beneficial?
5.Are there any improvements or changes you would suggest for our new product?
The above questions are quite general, so you’d need to personalize them with your brand or product names.
You can also add more information to your prompt. Here’s an example with some additional qualifiers.
Prompt: “Write 5 survey questions for collecting feedback about feature updates for a SaaS platform”
ChatGPT output:
1. How useful did you find the new feature updates that were recently added to our platform?
2. Were the new feature updates easy to use and understand?
3. How much did the new feature updates improve your overall experience using our platform?
4. Are there any additional features or improvements you would like to see in future updates?
5. Were there any issues or problems you encountered while using the new feature updates? If so, please describe.
Additionally, you may fine-tune the model with your own dataset to make it more specific to your domain or business.
Ask ChatGPT to recommend question types
If you’re a researcher or survey administrator, you’ll know that choosing a question type is equally as important as the questions themselves.
Well, ChatGPT will recommend a question type based on your question text.
Prompt: What question type should I use for this survey question: How satisfied are you with the overall performance of our new product?
The question "How satisfied are you with the overall performance of our new product?" is a question that is best suited for a Likert scale, which is a type of rating scale that allows respondents to indicate their level of agreement or satisfaction with a statement or question. It is a commonly used question type in customer satisfaction surveys. The scale usually ranges from Strongly disagree to Strongly Agree or similar. In this case, you can use a 5-point Likert scale (1- strongly disagree, 2-disagree, 3-neutral, 4-agree, 5- strongly agree) to measure the level of satisfaction of the customers.
Not only has it suggested a suitable question type for me, its explained why it’s a good fit for that question.
However, the scale ranges, Strongly Disagree – Strongly Agree, aren’t the right fit for this question. In this case, the scale ranges would be Not at all Satisfied – Extremely Satisfied.
You can even make the case that an Opinion Scale would be a better suited question type.
So it might be best to use your best judgement in these cases.
If you create a survey with FreeOnlineSurveys, you can paste the questions into our question prediction tool and our system will choose the best question type for you.
Generate survey topics with ChatGPT
If you’re unsure what type of survey you need to create or what topics to address, you can ask ChatGPT to roleplay a scenario to help provide some suggestions.
For example, I asked it to roleplay as a customer of an online survey platform and to generate ideas on what feedback I should ask for.
Prompt: Act as though you are a customer of an online survey platform. What feedback should I collect from you to improve our product?
ChatGPT output:
As a customer of an online survey platform, some feedback that would be helpful for you to improve your product would include:
1. Ease of use: How user-friendly is the platform? Are the surveys easy to create and administer?
2. Speed: How quickly do surveys load and can they be completed in a timely manner?
3. Customization options: Are there enough options to customize the surveys to my needs? Can I choose from a variety of question types?
4. Data analysis: How easy is it to analyze the data collected from the surveys? Can I easily export the data to other platforms?
5. Support: How responsive and helpful is your customer support team?
6. Integration: can the survey platform be integrated with other tools or platforms?
7. Security and Privacy: How is the data collected from the survey platform being secured and protected?
8. Pricing: Are the pricing options for the platform reasonable and transparent?
9. Mobile responsive: Can the survey platform be easily accessed and used on mobile devices?
10. Accessibility: How accessible is the platform for users with disabilities?
These suggestions give you a great place to start, from here all you need to do is ask ChatGPT for more survey questions pertaining to one of the above topics.
Prompt: “write 5 survey questions for collecting feedback about the ease of use of an online survey tool”
ChatGPT output:
1. How easy was it for you to navigate through the online survey tool?
2. How user-friendly did you find the interface of the online survey tool?
3. How well did the online survey tool meet your needs for creating and distributing surveys?
4. Did you experience any technical difficulties while using the online survey tool?
5. How satisfied are you with the overall ease of use of the online survey tool?
Now you have an easy way of generating survey questions for your research. Of course, you may want to learn how to write survey questions to ensure that ChatGPT is providing the best options for your projects.
Wrapping up
ChatGPT has the potential to revolutionize how you create surveys. It takes all the effort out of writing survey questions and allows you to focus on data analysis and relationship building.
You’ll still need to review and personalize questions to your audience, business, or product, but you’ll no longer need to stare at a blank page.
By roleplaying you can even expand your ideas on what should be included and inform follow-up prompts.
If there are any other ways you think that ChatGPT can help you create surveys quickly and easily, don’t hesitate to get in touch.
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